Privacy Policy

Last Updated: 16 August 2023 15:10

Thank you for visiting TheDesignCoop.co.uk (the “Website”), owned and operated by TheDesignCoop (“we,” “us,” “our”). Your privacy is important to us, and we are committed to protecting and safeguarding the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information.

1. Information We Collect

1.1. Personal Information We may collect personally identifiable information, such as your name, email address, postal address, and phone number when you voluntarily submit it to us through forms, account registration, or other interactions on the Website.

1.2. Usage Data We automatically collect information about your interaction with the Website, including your IP address, browser type, pages visited, referring/exit pages, and the dates/times of your visits. We may also collect information regarding your device, operating system, and platform.

2. How We Use Your Information

2.1. Provide and Improve Services We may use your personal information to communicate with you, process orders, provide customer support, and improve the functionality and performance of the Website.

2.2. Marketing Communications With your consent, we may send you promotional emails or newsletters regarding our products, services, or updates about the Website. You can opt out of receiving these communications at any time.

2.3. Analytics and Research We may use the collected data for analytics purposes to understand user behaviour, preferences, and trends, which helps us enhance the user experience and improve our offerings.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our Website and providing our services. These providers are obligated to keep your information confidential and use it solely for the purpose of providing services to us.

4. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to collect and store certain information. You can modify your browser settings to manage cookies and tracking technologies, but this may affect your browsing experience.

5. Your Choices

You have the right to access, update, or delete your personal information. You can also opt out of receiving marketing communications from us. Please contact us at hello@thedesigncoop.co.uk for assistance with these requests.

6. Security

We take reasonable measures to protect the information we collect from unauthorised access, disclosure, alteration, or destruction.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and services. We will notify you of any significant changes through prominent notices on the Website or via email.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at hello@thedesigncoop.co.uk.